Customer storiesReal partners.
Real partners.
Real workflows.
We don’t run testimonial mills. When OEMs and fleets put Roadi in front of their owners, you’ll see it here — with their permission, in their words.
Featured pilot
Winnebago × Roadi
A managed digital support employee for Winnebago — combining customer support, technical knowledge, and access to schematics, blueprints, parts, and inventory data.
The problem
Winnebago customers need quick, accurate answers about complex RV products, parts, and systems — while support teams spend too much time on repetitive questions, technical lookups, and after-hours coverage.
Where support was getting stuck
- Simple questions taking skilled staff time
- Complex questions requiring deep product knowledge
- Support volume not stopping on weekends or holidays
- Customers expecting fast answers across channels
Pilot scope
One workflow. One product line. Measured.
- 01Pilot proposalStart with one support workflow or product line.
- 02Launch a pilotDeploy Roadi and go live quickly.
- 03Measure resultsTrack impact on speed, volume, quality, and CSAT.
- 04Expand RoadiScale across more support areas and products.
Co-branded experience. Winnebago in front. Roadi doing the work.
What it can handle
Where Roadi plugged into the Winnebago support stack.
Basic customer questions
Technical troubleshooting
Parts & inventory lookups
High-volume support traffic
Complex Qs at high confidence
Up next
More managed digital employees in the queue.
In pilot · names withheld
Class-A motorhome OEM
Owner support · 1 product line
In pilot · names withheld
Mid-size RV dealer group
After-hours triage · all locations
In pilot · names withheld
Specialty-vehicle manufacturer
Tech support + parts lookup pilot