Customer stories

Real partners.
Real workflows.

We don’t run testimonial mills. When OEMs and fleets put Roadi in front of their owners, you’ll see it here — with their permission, in their words.

Featured pilot

Winnebago × Roadi

A managed digital support employee for Winnebago — combining customer support, technical knowledge, and access to schematics, blueprints, parts, and inventory data.

The problem

Winnebago customers need quick, accurate answers about complex RV products, parts, and systems — while support teams spend too much time on repetitive questions, technical lookups, and after-hours coverage.

Where support was getting stuck
  • Simple questions taking skilled staff time
  • Complex questions requiring deep product knowledge
  • Support volume not stopping on weekends or holidays
  • Customers expecting fast answers across channels
Pilot scope

One workflow. One product line. Measured.

  1. 01
    Pilot proposal
    Start with one support workflow or product line.
  2. 02
    Launch a pilot
    Deploy Roadi and go live quickly.
  3. 03
    Measure results
    Track impact on speed, volume, quality, and CSAT.
  4. 04
    Expand Roadi
    Scale across more support areas and products.
Co-branded experience. Winnebago in front. Roadi doing the work.
What it can handle

Where Roadi plugged into the Winnebago support stack.

Basic customer questions

Technical troubleshooting

Parts & inventory lookups

High-volume support traffic

Complex Qs at high confidence

Up next

More managed digital employees in the queue.

In pilot · names withheld

Class-A motorhome OEM

Owner support · 1 product line

In pilot · names withheld

Mid-size RV dealer group

After-hours triage · all locations

In pilot · names withheld

Specialty-vehicle manufacturer

Tech support + parts lookup pilot